Privacy Policy

L Minitel Chiang Mai

Welcome to L Minitel Chiang Mai — a playful, pop-art inspired hostel where comfort meets character. We take your privacy seriously (even if our vibe is fun and colorful). This Privacy Policy explains how we collect, use, and protect your personal data in line with Thailand’s Personal Data Protection Act (PDPA).

1. What We Collect (Only What We Need)

When you interact with us—booking a stay, browsing our site, or messaging us—we may collect:

🎟 Personal Information

  • Full name

  • Email address

  • Phone number

  • Nationality and ID/passport details (as required by Thai law)

  • Payment details (handled securely via trusted providers)

🌐 Non-Personal Information

  • Browser type and device

  • IP address

  • Cookies and usage data

We keep it minimal, relevant, and secure.

2. Why We Use Your Data (The Good Stuff)

We use your information to:

  • Confirm and manage your bookings

  • Send you updates, confirmations, or helpful info before your stay

  • Improve our website and guest experience

  • Provide customer support (with a smile 😊)

  • Share promotions (only if you say yes)

  • Comply with legal requirements in Thailand

3. PDPA & Your Rights 🇹🇭

Under Thailand’s PDPA, you have rights over your personal data. That means you can:

  • Request access to your data

  • Ask us to correct or update your info

  • Request deletion (when legally allowed)

  • Withdraw consent for marketing anytime

  • Object to or restrict certain processing

📩 To exercise your rights, just contact us—we’re happy to help.

4. Cookies 🍪 (Not the Edible Kind)

We use cookies to make your browsing smoother and smarter. They help us understand what you like so we can improve your experience.

You can disable cookies anytime via your browser settings, but some parts of the site might not work as smoothly.

5. Who We Share With (Only Trusted Friends)

We never sell your data. Ever.

We may share your info with:

  • Secure payment providers

  • Booking systems and OTAs

  • Legal authorities (when required)

All partners are required to handle your data safely and responsibly.

6. Data Security 🔒

We use appropriate technical and organizational measures to protect your personal data—think encryption, secure systems, and limited access.

7. How Long We Keep Your Data

We keep your data only as long as necessary for bookings, legal obligations, or service improvements—and no longer.

8. Third-Party Links

Our website may link to other platforms (like booking sites or social media). Once you leave our site, their privacy policies apply.

9. Updates to This Policy

We may refresh this policy from time to time. Updates will be posted here with a new effective date.

10. Contact Us 💌

Questions? Requests? Just want to say hi?

L Minitel Chiang Mai
Email: info@lminitel.com
Address: Chiang Mai, Thailand

Effective Date: 25 April 2026